Pro plan · add-on to Basic

Add your best server to every screen.

The Convivo concierge is a conversational AI host that lives on your website and kiosk. Guests just say or type what they want — it builds the order, suggests the perfect pairing, answers questions, and speaks their language, turning browsing into bigger baskets.

AI Concierge

Why it matters

What you get

  • Real-time voice conversations and text chat
  • Recommends one perfect add-on per order — tasteful, never pushy
  • Answers menu, spice, allergen and portion questions instantly
  • Replies in the language the guest uses — Spanish, Amharic, and more
  • Shows tappable photo cards of what it suggests
AI Concierge in action

Ordering that feels like a conversation

“What's good here?” “Something not too spicy for two.” The concierge understands and responds like a great server — recommending real dishes, building the cart, and confirming a tax-included total before checkout.

A gentle nudge on every order

After adding a main, the concierge suggests exactly one complementary item — a drink, a side, a dessert — with a photo. That single well-timed nudge, on every order, is real money over a month.

Speaks your neighborhood's languages

A guest orders in Spanish, the concierge answers in Spanish. Amharic in, Amharic out. Your menu stays as written; the conversation meets each guest where they are.

Good to know

Common questions

Where does the concierge appear?

On your online-ordering page as an “Ask” button, and full-screen on your in-store kiosk. Same brain, both places.

Does it work by voice?

Yes — real-time voice conversations, plus text chat for anyone who prefers to type.

Is it included?

The concierge is part of the Pro plan, and available as an add-on to Basic.

Keep exploring

Pairs well with

Ready to fill more tables?

Book a free 15-minute demo and we'll build you a live preview of your restaurant — website, ordering and all.