Convivo Brain turns everything in your head — recipes, procedures, standards, answers — into one living knowledge base that trains your staff, runs your checklists, keeps your food-safety paper trail, and even powers the assistant that answers your phone and website. Type it once in plain words; the whole system knows it.
Why it matters
Every owner carries the restaurant in their head — how the chicken is really marinated, how the fryer is really cleaned, what “ready” really looks like. Type it the way you'd say it out loud, and Convivo turns it into a professional SOP: purpose, tools, safety, numbered steps, quality checks, cleanup. You review, tweak, hit publish — and it's instantly on every employee's phone. Nothing goes live without your approval, and every edit keeps a version history.
Build a training module from your SOPs and lessons, then let Convivo draft the quiz — plausible wrong answers, explanations and all, tested only on what your material actually says. Staff work through lessons on their phones, pass the quiz at the score you set, and earn certifications you can see at a glance. The insights dashboard shows who's certified, average scores, and which questions people miss — your training gaps, found for you.
Opening, closing and daily checklists live on your team's phones, scoped by role — and reset automatically each business day. Critical tasks can require a photo to check off. Every temperature log and sanitation check is stamped with who, when, and proof, with failed checks floated to the top of your review — an inspection-ready paper trail that builds itself.
Here's the part nobody else does: the same knowledge base powers your customer-facing assistants. Mark a fact customer-safe — “yes, we cater events over 20,” “the flan is gluten-free” — and your website concierge and 24/7 phone agent answer with it, in the caller's language. Staff questions stay internal; customers only ever see what you've approved for them. Enter it once. Use it everywhere.
When an employee asks Convivo something your guides don't cover, that question is logged. The insights page turns unanswered questions into a “document these next” list — so your knowledge base grows exactly where your team needs it, not where you guess.
Good to know
The complete Brain is included with the Pro+ plan. On Basic or Pro you can add the three modules à la carte: Knowledge & Ask Convivo, Operations (checklists & food safety), and Training — pick only what you need.
Minutes, not weeks. Describe one procedure in plain words and publish your first SOP today; Convivo does the formatting. Most owners build their core knowledge base one procedure at a time during slow hours.
No app. Staff open the team portal in their phone's browser and sign in with your restaurant code plus their personal PIN. Managers control who's on the roster.
Store everything in English (or your language), then generate instant translations — Spanish, Amharic, French, Arabic and more. You approve each translation before staff see it, and each team member automatically gets their language.
No. The staff assistant answers only from your approved, published guides and cites the source document. If something isn't documented, it says so and points them to a manager — and logs the gap for you.
Keep exploring
A beautiful, fast website — built for you, not by you.
Learn more →Commission-free ordering for pickup & delivery, right on your site.
Learn more →A booking calendar on your website — free on every plan, in sync with your phone agent and staff.
Learn more →Book a free 15-minute demo and we'll build you a live preview of your restaurant — website, ordering and all.